Privacy policy

Last updated: 16 October 2024
This Privacy Policy describes how Rainqeen ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rainqeen.com (the "Site") or otherwise interact with us in connection with the Site ("Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or any other person whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the amended Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
 
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, to provide, improve or enhance the Services, to comply with any applicable legal obligations, to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, or the rights of our users or others.
What personal information we collect
The types of personal information we collect about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you.
Information that you provide directly to us through our Services may include:
Contact information, including your name, address, phone number and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
Account information, including your username, password, security questions and other information used for account security purposes.
Customer Service Information, including information you choose to include in communications with us, such as by sending a message through the Services.
Some features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do so. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interactions with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as
Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, to fulfill your orders, and to provide you with the products or services you have requested in order to fulfill our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties with whom we partner, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the section below entitled "Third Party Websites and Links".
How we use your personal information
Providing products and services. We use your personal information to provide the Services to you and to perform our contract with you, including processing your payments, fulfilling your orders, and providing you with notices related to your account, purchases, returns, exchanges or other transactions